Manage your orders

Your Orders list is home base for everything customers buy. It’s where you find a specific order, see what still needs work, and jump into the details. You’ll find it in the left sidebar under Sell → Orders.

Read the list at a glance

Each order is one row, with the columns that matter most day to day:

• Order — the order number (for example, ORD-1042).
• Status — where the order is in its lifecycle, shown as a coloured label such as Paid, Shipped or Pending payment.
• Customer — the customer’s email, or Guest for a guest checkout.
• Items — how many line items are on the order.
• Placed — the date and time the order came in.
• Total — what the customer paid, in your store’s currency.

At the bottom, a count (for example, 3 items) and simple Page controls help you move through longer lists.

Filter by status

The tabs above the table let you focus on one part of your workload at a time: All, Open, Unpaid, Unfulfilled, Shipped and Refunded. Selecting a tab filters the list to just those orders — handy when you want to see, say, only what’s still Unfulfilled and needs to go out the door.

Search for a specific order

Use the search box to jump straight to an order by order number or email. This is the fastest way to pull up an order when a customer gets in touch.

Tailor and export the list

• Columns lets you choose which columns appear, so the table shows what you care about.
• Filters narrows the list by finer criteria, on top of the status tabs.
• Export downloads the current list, which is useful for reporting or sharing outside CIQRA.

Tip

Sort any column by selecting its header — for example, sort by Total to see your largest orders first, or by Placed to work oldest-first.

Open an order

Select a row to open the full order, where you can work it end to end — fulfil items, add notes, issue refunds and more. Head to Process an order for the next step.